We are building a house and had many lighting needs. I cannot say enough wonderful things about Northern Lighting! Andrea was so knowledgeable and so very helpful in the selection process. She went out of her way to help us with an issue we were having (that was totally my fault) and found a great solution. Overall, great lighting selection and wonderful customer service!!!
Stephen J
4 months ago
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Knowledgeable and excellent customer service
Scott
4 months ago
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When I first walked in, I was overwhelmed by the array of options—a great thing! I was tired of the generic lighting from large big box stores and wanted something more unique and expressive of my style and taste. We worked with Karen, who was a sweetheart. She was extremely personable and took the time to explain which type of lighting and style would suit us best. We'll definitely be back soon.
Amy Greene
9 months ago
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We worked with Northern Lighting for a home addition that included lights for exterior, kitchen, dining, powder room, mud room, etc. The beginning of the process with Kelli was good but the end when we actually needed the lights - is where things fell apart. I never got direct communication on what happened & the woman at the front desk was able to bring what they had and cancel the rest of what I paid for when we decided to end working with them. All said, Kelli told us multiple times a potential delivery date over 2 months and we never got all our lights after paying in full and re-selecting when things had a long lead time. She told my husband at one point (was not answering my emails, or my phone calls) that it sounded like she forgot to place the order. The end of this process was bizarre as I received so many conflicting messages, when I did get a response. I am grateful for the woman at the front that quickly confirmed delivery of what they had, and what I could cancel. That was the most prompt help I received. I would not recommend working with Kelli as much as I really enjoying the beginning of this process.
Rita Longardner
1 year ago
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We were in need of two ceiling fans and a back porch light. Bob, at Northern Lighting was very helpful, knowledgeable and patient with my questions as I made my selections.They have a great selection of quality lighting, too! I can see why this place has been in business for 50 years!